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For questions, comments, order issues, press/media requests, or bulk order inquiries, contact us through the form below, or e-mail us at hello@glimmercollective.com.

Contact us

frequently asked questions

Our customers' satisfaction is our number one priority.

We offer a full refund when the product has not been opened and is unused and a partial refund when the packaging can not be accounted for.

Please note that customers will be responsible for shipping costs.

Any returns must be in the original packaging with proof of purchase.

If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.

Standard delivery usually takes around 7 business days. Please note that with the state of the global shipping environment, orders may arrive later than usual.

If your order hasn't arrived after 14 business days, please contact us and we will look into the details.

If you have a special request, please e-mail us via our Contact Us page.

Products are stocked up on a regular basis.

If a product you want is out of stock, please feel free to shoot us a message with the product you are looking for in the subject line. We will send you a notifications when they are back in stock!

Free returns

Returns within 30 days receive a full refund.

$12 flat rate North America shipping

International rates available at checkout.